IndustriesPowerful AI Phone Agent for Travel and Hospitality
Answer reservation calls at any hour, confirm and modify bookings on the call, and recover cancellations before the date is lost.
- Hotels and resorts
- Restaurants
- Tours and activities
- Travel agencies
Booking calls answered in every time zone.
Guests book when they call, not when you open
Travel intent does not follow your business hours, and neither does the phone line.
Front desk stays with the guest in the lobby
The ringing phone stops competing with the person at the counter.
Cancellations become open inventory, fast
A cancelled booking triggers outreach while the date is still sellable.
How it worksThree ways it runs on your line.
Reservation calls answered immediately
New bookings taken at any hour, without a hold queue or a callback promise.
Changes handled on the call
Date changes, party size, and cancellations are processed and written back during the conversation.
Transfer for anything exceptional
Group bookings, complaints, and special requests route to a person on a live line.
Confirmation and reminder outreach
Upcoming stays and bookings are confirmed by voice or text ahead of the date.
Pre-arrival detail capture
Arrival time, party details, and special requests collected before the guest shows up.
Post-stay follow-up
Structured follow-up after departure, with the outcome written back to the guest record.
Waitlist outreach on a cancellation
When a date opens, the waitlist is contacted immediately rather than at the end of the day.
Past guest reactivation
Guests who have not returned are worked as a campaign with defined spacing and stop conditions.
Voice and text in one sequence
Unanswered calls continue as text inside the same workflow.
ComplianceCompliance is not a setting.
Do-not-call screening, calling-window enforcement, consent handling, and required disclosures are built into every plan and cannot be switched off.
Checks run before the dial, not after. When a check cannot complete, the call does not go out.
Runs inside the stack you already use.
Leads come from your CRM, appointments land on your calendar, and outcomes are written back to the record. No new system for your team to learn.
- Salesforce
- HubSpot
- HighLevel
- Google Calendar
- Microsoft Outlook
- Twilio
- Zapier
- Slack
Priced by conversation, not by seat.
You pay for connected minutes — live, human-answered conversation. Dials that do not pick up and machine pickups are never billed.
FAQQuestions this page gets asked.
- Can it take bookings outside business hours?
- Yes. The same workflow runs overnight and at weekends, so a guest calling at 11pm books rather than leaves a voicemail.
- Does it handle multiple languages?
- Language coverage is scoped per deployment. Tell us which languages your guests call in and it is configured during onboarding.
- Can it modify or cancel an existing booking?
- Yes, within the rules you define. Changes are written back to the connected record during the call.
- What happens with a complaint?
- Complaints route to a person. Hubbly Voice captures the detail and transfers rather than attempting to resolve it.
More industriesThe same platform, shaped to a different call.
- Financial ServicesPrequalify borrowers and transfer to a licensed officer.
- InsuranceAnswer quote requests and warm-transfer to a licensed agent.
- Home ServicesAnswer every call and book the job onto the schedule.
- Auto DealershipsAnswer internet leads in seconds and fill the service drive.
- LogisticsRun check calls and escalate exceptions to dispatch.
- Retail and ConsumerAbsorb peak volume and recover abandoned checkouts.
- Debt CollectionRight-party contact and disclosures, enforced before the dial.
Get startedSee it on your own travel and hospitality calls.
Tell us where the calls pile up today, and we will walk through the workflow against your own volume.